It is important to establish standards for the competence of professionals working in mammography screening programmes. The recommendation determines if training on communication should be offered.
Should communication skills training vs. no communication skills training be used for healthcare professionals working with women who undergo screening mammography?
The ECIBC's Guideline Development Group (GDG) suggests communication skills training for healthcare professionals working with women who undergo screening mammography
Conditional recommendation for the intervention
Very low certainty of the evidence
Considerations for implementation and policy making
This applies equally to the complete pathway of mammography screening (including further assessment when it is part of the screening programme).
The GDG agreed that better knowledge about what women actually want to know about, will inform the interventions and the type of training, if any.
Monitoring and evaluation
There should be a periodic monitoring of the interventions using satisfaction surveys of participants.