It is important to establish standards for the competence of professionals working in mammography screening programmes. The recommendation determines if training on communication should be offered.

Healthcare question

Should communication skills training vs. no communication skills training be used for healthcare professionals working with women who undergo screening mammography?

Recommendation

The ECIBC's Guideline Development Group (GDG) suggests communication skills training for healthcare professionals working with women who undergo screening mammography

Recommendation strength ­

  Conditional recommendation for the intervention

  Very low certainty of the evidence

Considerations for implementation and policy making

This applies equally to the complete pathway of mammography screening (including further assessment when it is part of the screening programme).

Research priorities

The GDG agreed that better knowledge about what women actually want to know about, will inform the interventions and the type of training, if any.

Monitoring and evaluation

There should be a periodic monitoring of the interventions using satisfaction surveys of participants.

Supporting documents